GUEST GUIDELINES · KHURI, JAISALMER

Guest Policies & Good to Know

Transparent guidelines, check-in timing, cancellation terms, and practical advisories to ensure a relaxed and memorable Thar Desert stay.

Clarity & Peace of Mind

Everything You Need Before You Arrive

Our camp team is dedicated to authentic Rajasthani hospitality. Review our operational and reservation terms below.

Timing Schedule

Check-in & Check-out

  • Check-in Time: 4:00 PM onwards. This ensures your tent is ready and allows you to settle in comfortably before the sunset camel safari at 5:00 PM.
  • Check-out Time: 10:00 AM after traditional breakfast.
  • Early Arrivals: Subject to availability. You are welcome to relax in our welcome lounge or shaded dining hall while your room is prepared.
Advance & Cancellation

Cancellation & Refund Policy

  • 7+ Days Before Check-in: 100% full refund of any deposit paid, or free date alteration within the same season.
  • 3 to 7 Days Before Check-in: 50% refund of deposit, or one-time date rescheduling subject to room availability.
  • Within 72 Hours / No-Show: Non-refundable, as dune setups, supplies, and staffing are reserved exclusively for your party.
  • Peak Festival Season (Diwali, New Year, Desert Festival): Specific non-refundable periods apply during high demand dates.
Border District Regulation

Mandatory Government Photo ID

As Khuri is located in the desert border district of Jaisalmer, local administration and police guidelines require mandatory identity verification:

  • Indian Nationals: Every adult guest must present a valid government-issued photo ID (Aadhaar Card, Passport, Voter ID, or Driving Licence) at check-in. PAN Card is not accepted as address proof.
  • Foreign Nationals: Valid original Passport and Indian Visa / e-Visa are strictly required for C-Form completion.
Desert Climate Advice

Weather & What to Bring

  • Days (Oct–March): Pleasantly warm and bright (24°C–30°C). Comfortable cotton clothing, sunglasses, sunscreen, and a sunhat are recommended.
  • Nights (Nov–Feb): The desert temperature drops noticeably to 8°C–14°C once the sun sets. Please pack warm layers, jackets, or woollen shawls for campfire gatherings and stargazing.
  • Footwear: Closed walking shoes or sturdy sandals are ideal for sand dune walks.
Community & Safety

Camp Life & Dune Etiquette

  • Quiet Hours: Live folk music and amplification conclude by 10:30 PM in accordance with local national park conservation norms, leaving the night peaceful under the stars.
  • Eco Conservation: Khuri is an ecologically sensitive desert habitat. Please avoid littering plastic or glass on the sand dunes. Dustbins are provided throughout the camp.
  • Hot Water: Running hot water is provided via eco-friendly solar heaters during morning hours (7:00 AM – 10:30 AM).
Your Privacy

Privacy & Data Handling

We value your trust and personal privacy:

  • Guest names, phone numbers, and travel dates shared via our website or WhatsApp enquiry desk are used exclusively to arrange your stay, safari, and transfers.
  • We never sell, distribute, or rent your personal information to third-party telemarketers or external agencies.

Have a Special Requirement or Question?

Whether you are arranging a family anniversary, group retreat, or require wheelchair assistance, our camp hosts are always ready to help.

Chat with Reservation Desk Call: +91 75684 56010